The technician knew his stuff. We had two garage doors with two separate problems: the gears on one and the control board on the other. He had them both fixed in an hour. He gave me some tips about working with my homeowners insurance to save money on upcoming repairs and maintenance I might need in the future. I would recommend Smokey's.
— Kjerstin W. on Google
Shaine was so awesome! My 91-year-old father had a broken remote and Shaine was so awesome and kind that he fixed it in 2 minutes. We will always use Smokey's for our garage door needs. Thanks Shaine... you're awesome.
— Johnny G. on Yelp
After getting home Thursday from a long day I realized that my tension spring on a garage door gave out. Friday morning, I went into Home Depot & they said someone would reach out to me within the next 48 hours. Fortunately, Sunday at work, one of my favorite customers said to call Smokey's Garage Doors just as I did this very morning (I'm still waiting for the other company to call). Very prompt when setting up an appointment. Received a call from my technician upon arrival. Jorge was very professional & said he'd get my car out of the garage. Jorge was in & out in under an hour all in the same day. I thank you from the bottom of my heart! Thumbs up! And I would recommend to anybody that is needing to make that call to stop looking. Smokey's Garage Doors is just one call away.
— Adrienne B. on Google
Austin was dispatched to our home via our home warranty company and was nothing but polite and informative. He was very knowledgeable about garage doors and openers and very easy to understand. He wasn't pushy at all and the best part... our door works now! If I were the business owner, I'd be pleased to have such a great representation of my company out there getting it done. Great job Smokey's and Austin.
— Chris C. on Yelp
Oh my goodness! The best in every way, truly! Look no further; this business is the best service and price and is the most efficiently run. Loved it and loved my technician Carlos.
— Barbie B. on Google
Just had Austin here this morning! What a wonderful tech! We woke up this morning to find our garage springs broken and thanks to our home warranty, they had Smokey call us literally within about 25 minutes and he arrived in under 2 hours. He was fantastic: worked thoroughly, quickly and even let us know what he greased and serviced. So polite too. Have already told about 4 neighbors and others about them.
— Carine N. on Yelp
I have used this company for my rental property and personal residence. Friendly, efficient, took care of the issue in a timely manner. I would recommend their services.
— Nilesh P.
Excellent customer service! The person on the phone took the time to talk to me and asked some questions about my garage door problem. It was easily diagnosed as a broken spring; he gave me a quote and was able to get a technician out the same day. I was not able to be at home when the technician was scheduled so I left the side garage door unlocked. The technician texted me before he came, let me know my issue was covered by my home warranty and texted again when he was finished. The most professional contractor I have worked with in many years! Usually when you work with contractors that are assigned by home warranty companies, you get the bottom of the barrel. Not so with Smokey's Garage Door! I would hire them again in a second, even if they were not affiliated with my home warranty company. Also, I just switched home warranty companies and went with One Guard. I would like to give them kudos for hiring a great contractor!
— Pattie J. on Google
Smokey's was great. They came when they said they would and did a wonderful job. My garage door now works better than it ever has! Thank you!
— Garry S. on Google
Check them out if you're in the Houston area.